Took over 30 days to get my wiring harness. Many excuses why it never got delivered. Trailer is Great.

the experience was pleasant. however, our trailer jack is missing a foot.

I was very disappointed in my experience. I purchased a specific truck cover that had a rebate sign attached to it and was told I would get a rebate which influenced my decision. The company said that my cover did not qualify and the store told me there was nothing they could do about it. I also purchased a bull bar and was told I could mount a winch on it and after installation I requested a winch and was told that was not an option. I asked to return it and they scheduled me to drop off my truck but after leaving they called and offered me a 200 credit on my Lendmark account which 2 months later is still not applied. At the same time, I purchased a light bar and after they installed it the brake light did not light up and they said they would replace it with another one which is now mounted crooked. I really thought with over 55 years of truck accessories experience that Leonard would be a good company to do business with. I was terribly mistaken, and have yet to receive a return phone call about the credit to my account or any kind of resolution for the multiple misleading tactics which influenced my decision to make the purchases I did. If the staff had been honest, or knowledgeable, upfront I could have made a better informed decision at the appropriate time and saved much grief and regret for choosing Leonard. Hopefully something positive will happen soon and I will not have to speak so negatively of them every time someone asks me about my truck. Clayton Ballard 704 526 8829

Great topper, great service

Premium Services

Took to long for Leonard to respond when I notified them I had a problem. Repair tech eventually called (about a week and a half later) and made repairs to building. He did a great job and was a nice guy as well. Just should have heard back from Leonard sooner after I let them know I had a problem.

pleased with product, paint match very good...installation took over 3 hours due to wiring diagram for my vehicle not updated, no fault of dealer