Privacy Policy - Revised November 24, 2025
INTRODUCTION
Leonard Aluminum Utility Buildings (LAUB), doing business as Leonard Truck Outfitters, and its subsidiaries and affiliated entities ("Leonard," "we," "us," or "our"), respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.
This policy applies to information collected:
- On LeonardUSA.com and any store-specific pages.
- Through email, text, and other electronic messages between you and Leonard.
- Through conversations with our employees or customer service teams.
- Via phone, in-store interactions, and forms you complete.
- Through purchasing, financing, surveys, warranty submissions, installations, and service requests.
- Through third-party platforms or services that support our Website and operations.
This policy does not apply to information collected independently by third parties not acting on behalf of Leonard.
INFORMATION WE COLLECT
Information You Provide
- Contact details (name, email, phone number, address).
- Customer account details.
- Payment or financing information.
- Product interests, vehicle information, and fitment details.
- Warranty, registration, installation, and service requests.
- Communications sent to us, including forms and surveys.
Information Automatically Collected
- IP address, browser type, device type, operating system.
- Website usage data (pages viewed, referring URLs, time on site).
- Interaction data (clicks, scrolls, and search behavior).
- Approximate location based on IP address.
Cookies and Similar Technologies
We use cookies, pixels, and analytics tools for functionality, security, preferences, and performance tracking. You may manage cookies through your browser settings.
SEARCH BAR DATA AND HOW IT WORKS
When you use the search bar on LeonardUSA.com:
- The search terms you type are collected by our Website.
- These terms are securely sent to a third-party search technology vendor.
- The vendor uses the search terms to:
- Query our product catalog data,
- Rank and format results,
- Send the results back to our Website.
- We display these results for you on the page.
What We Share
- Only the search terms.
- Technical information (such as IP or browser details) may be visible to the vendor as part of normal web functionality.
What We Do Not Share
- Payment details.
- Order history.
- Personally identifying information unless you have independently provided it.
Our vendor is contractually required to use this data only to provide search functionality to us.
HOW WE USE INFORMATION
We may use your information to:
- Provide and improve products, services, and Website functionality.
- Process orders, installations, and service needs.
- Respond to inquiries and support requests.
- Personalize content and product recommendations.
- Conduct analytics, research, and operational improvements.
- Communicate updates, promotions, or marketing (with opt-out options).
- Detect and prevent fraud or misuse.
- Comply with legal or regulatory obligations.
HOW WE SHARE INFORMATION
Service Providers
We may share information with trusted vendors who support:
- Website hosting, analytics, and search functionality.
- Payments and financing.
- Customer communications and support.
- Marketing and advertising operations.
- Installation, logistics, and internal operations.
These partners may only use information as needed to perform their services.
Store Locations
Store teams receive relevant information to fulfill orders, installations, or service requests.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights or security.
We do not sell personal information.
CCPA NOTICE (CALIFORNIA RESIDENTS)
Although we do not conduct business in California and are not subject to the California Consumer Privacy Act (CCPA), we provide the following information for transparency:
- Leonard does not sell personal information.
- Leonard does not share personal information for cross-context behavioral advertising as defined by the CCPA.
- California residents who contact us with questions regarding their information will receive a response consistent with our standard data handling practices.
If you are a California resident and have questions, you may contact us at:
customerservice@leonardusa.com
GDPR NOTICE (RESIDENTS OF THE EUROPEAN UNION, UK, AND EEA COUNTRIES)
Leonard does not market, sell, or provide services to individuals located in the European Union, United Kingdom, or other countries subject to the General Data Protection Regulation (GDPR). We do not target or direct our Website or advertising to individuals in GDPR-regulated jurisdictions.
If a user from a GDPR-regulated region voluntarily interacts with our Website, they may contact us with questions about their information, and we will respond based on our standard data handling procedures.
YOUR CHOICES
You may request to:
- Access, update, or correct your information.
- Opt-out of marketing emails at any time.
- Request deletion of information where applicable.
- Adjust cookie preferences in your browser settings.
Contact us to exercise these choices at:
customerservice@leonardusa.com
DATA SECURITY
We use administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, or misuse. While we take commercially reasonable measures, no system can be guaranteed 100% secure.
DATA RETENTION
We retain personal information only for as long as needed to:
- Fulfill operational purposes,
- Meet accounting, warranty, or service obligations, or
- Comply with legal requirements.
CHILDREN'S PRIVACY
We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.
THIRD-PARTY LINKS
Links to external sites may appear on our Website. We are not responsible for the privacy practices of third-party websites.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website signifies acceptance of the revised policy.
CONTACT US
For questions regarding this Privacy Policy or our data practices, contact:
Leonard Truck Outfitters
P.O Box 1728
Mount Airy, NC 27030
336-789-5018
customerservice@leonardusa.com