Reviews

Delivery and setup went brilliantly. Very satisfied with my Bldg. Just paid it off today. A special thank you to Virginia S. in the payment and Billing Dept. I experienced about 6 months of hardships prior to payoff and she has been an absolutely HUGE help in working with me. God bless you Virginia S! I have MS and have had some bad days. I’ve been downright rude to this girl, but she’s always been a lady about it. She graciously accepted my apology, and has SO helped when I hit a financial snag in the road. SHES an angel! Thank you so much Virginia for handling the situation with such professionalism, as well as kindness! Ones like you are few and far between. Best Wishes Always! Trisha Ward.

I would not suggest this place. I needed a goose neck ball in my truck. They ordered it and set up to put it in two weeks After I paid. The morning they were going to install at 9 AM. The guy calls me at 5 minutes till and cancel. My truck is already sitting there. Said they would call to reschedule. 5 workdays later I called to see what was going on. The man tells me he don't know why they have not called me. Then he proceeds to schedule me over a week later. I said I should have been the next one. Now You're telling me another week? I won't my money back. I will see in the morning if this is going to be a hassle, or A knock down drag out or what. 4 weeks later is not acceptable. I work with these trucks and nobody is buying my groceries.

Had them to install an Airlift system on my truck, 2 years later it stop working. I made an appointment for them to repair the pump which they did and at NO Charge....WOW what great service. Please visit them for any truck service or up-grades,

Purchased an Ultra Flex bed cover with warranty May 16, 2023 from Leonard in Blacksburg VA. The seals on rails have cracked. When I took back to Leonard all I got was "We can't help you, you'll have to contact the warranty company, UnderCover. I called and emailed, no response.

I was totally satisfied with the customer service and the products that was purchased, the roll up bed cover and the spray on bed liner is so nice. Daniel Shell was very helpful with everything. He was able to answer all my questions.

Yesterday was our first visit to Leonard Truck Outfitters in Nutter Fort and we highly recommend them. (We would give them "6 Stars", if it was an option!) We went to buy a trailer from Leonard because of the attractive and competitive pricing: but got SO much more. Everyone at the Nutter Fort branch gave us excellent service, all were friendly and knowledgeable and they took care of unforeseen details like the pros they are. Dealing with the people at this location is an absolute joy.

Very professional and the manager treated me like the customer is always right.

Great business. Quality products. Super sales support by Dan. I wish other business enterprises in the area would take the same approach to quality sales and service as your staff in Nutterfort, WV.

Talked to someone about getting a B & W fifth wheel hitch installed. He said I had to come in to make a deposit on it. Could not take card over the phone. Why not??? My wife and I drove there to make deposit ( we are about 45 minutes from there) When we get there the guy we talked with on the phone is not there and no one knows nothing about the hitch I want. The person we talked with did not leave any information. Drove all the way there for nothing!!! Got the hitch somewhere else. Do not recommend!!!

Highly recommend Leonard on Raeford Rd! Great overall customer service and knowledge for my truck accessories. But I experience a minor issue on the duration waiting for my running boards to arrive. However, kudos to Dustin and his guys for their professionalism they did an outstanding job installing my running boards and window deflectors. JB

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I contacted Leonard regarding RV hitch installation. Mike was very helpful with all the questions I had and made the purchase of my hitch flawlessly easy. The scheduling for parts arrival were punctual. I purchased a Patriot 18k slider and the install looks great.

Today we got our new 10x16 building . The driver was Taylor Myers was very good at his job he looked all over the drive way and the site for the shed then went straight work . Taylor explained anything he was doing as he worked . Taylor lefted the shed up in the air to help clear niehbors fence . He maneauvered the shed right where we wanted it and had shed level in no time at all . Taylor is very good at his job as well as our salesman Travis Frye. The whole team at the kingsport location was a pleasure to work with . Thanks again for the great job ya'll did .

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